We want you to have the easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, returns, and more.
We offer FREE shipping on all orders over $49. For orders below $49, the shipping cost depends on your location and selected shipping method. The exact shipping fee will be displayed at checkout, so you’ll always know the final cost before completing your purchase.
No, the price you see is the price you pay - you won't be charged any extra fees
If you order an in-stock item, we’ll ship it within 2 working days.
Orders are shipped by EMS or USPS. Typically, delivery takes 5-15 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information within 1-2 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at support@talajewel.com
You can change or cancel your order within 12 hours. Please contact us at support@talajewel.com
We offer the highest possible security level and ensure that online transactions keep your personal information safe. As a standard, we use Secure Sockets Layer (SSL) technology to encrypt information that you share with us on the site, including your name, address, and payment details.
Of course! Simply use this person's name and shipping address when placing your order. There will be no price tags on or inside the packaging.
Please contact us via the Contact Us form and provide all the details of your order and the problem you are having. We will do our best to resolve it for you.
If you have any questions, here are some useful links:
